Document before anyone climbs up
Photograph interior staining, ceiling drips, and anything on the ground — displaced tile, granule piles, torn flashing. Date-stamped photos taken before any contractor touches the roof are the most useful evidence you will ever have, both for the insurer and for your own comparison later.
Your insurer decides the claim, not the contractor
A roofing company can document damage and provide an estimate. It cannot approve your claim, and it should not be filing or negotiating on your behalf unless you understand exactly what you have authorised. Read anything you are asked to sign at the door.
Watch for damage that appears after the visit
The uncomfortable reality of storm-chasing work is that some damage gets created during the inspection. You do not need to assume bad faith to insist on being present, or to ask for photos with recognisable context rather than tight close-ups of anonymous shingles.
Compare the insurer's scope with the contractor's
When the adjuster's scope and the contractor's estimate differ, that gap is where disputes live. Getting a written, independent read on which items are genuinely required gives you something concrete to bring to both parties.
Frankly