Legal

Privacy Policy

Last updated: 2026

1. Information We Collect

We collect only the information necessary to provide our services. This may include your name, email address, phone number, property address, and any documents or photos you upload for review. We do not collect payment information directly — all payments are processed through secure third-party providers.

2. How We Use Your Information

We use your information solely to deliver the consulting services you request. This includes reviewing your roofing documents, preparing written reports, and communicating with you about your engagement. We do not use your information for marketing purposes without your explicit consent.

3. Information Sharing

We do not sell, rent, or trade your personal information. We may share information with service providers who assist in delivering our services (e.g., cloud storage, payment processing), but only under strict confidentiality obligations. We will never share your information with roofing contractors, insurers, or other third parties without your explicit written consent.

4. Data Security

We use industry-standard security measures to protect your data, including encrypted connections and secure cloud storage. Access to client documents is restricted to authorized personnel only. However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain client documents and communications for the duration of the engagement and for a reasonable period thereafter to support any follow-up questions or disputes. You may request deletion of your data at any time by contacting us, and we will comply within 30 days unless legal obligations require retention.

6. Cookies & Tracking

Our website uses minimal cookies necessary for functionality and security. We do not use third-party advertising cookies or tracking pixels. We do not participate in behavioral advertising networks.

7. Your Rights

You have the right to access, correct, or delete your personal information. You may also request a copy of the data we hold about you. To exercise these rights, contact us using the information below.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be posted on this page with the effective date. Continued use of our services after changes constitutes acceptance of the updated policy.

9. Contact Us

Questions about this Privacy Policy can be directed to franklyconsultme@gmail.com or (714) 696-6972.